Have a question? Below are answers to some of most Frequently Asked Questions. If the answer you are looking for is not there, please feel free to call or email us.
What are the health and safety measures in place during an Antarctica Flight?
Are there any age restrictions for the flight?
People of all ages are welcome on the flights, however we do ask you to consider the following:
- All seats are priced the same for adults and children
- Children under 16 years of age must travel with an adult
- This is a long day for younger children and we recommend the trip for children aged 8 years and over
- If you are travelling alone, you should be able to move around the cabin unaided
Will I need my passport?
You will not need a passport, as this is classified as a domestic flight. However you will be required to present government approved photo ID at check-in.
Please allow sufficient time to transit security dependent on which terminal you will be departing from. We will send confirmation of the exact departure time for each flight to those who have booked closer to the departure date.
Can I use or redeem Qantas frequent flyer points for my flight?
How long is the flight and how long do you spend over the ice?
How does the seat rotation work?
It is important to note that while over Antarctica, most passengers get up from their seats and move about the aircraft, allowing everyone on board to enjoy excellent viewing opportunities. The aircraft flies in long sweeping 'figure 8s' over various points of interest to allow these spectacular sights to be viewed from both sides of the aircraft.
Can I reserve a particular seat?
What kind of viewing can I expect from an Explorer Economy seat?
This is unlike any flight you have been on before.
What kind of viewing can I expect seated over a wing?
Will the flight land?
What time do you depart and return?
New Years Eve flights usually depart at 6pm and return at 6am.
Other flights usually depart at around 7-8am and return at 7-8pm.
All times are subject to change and can be affected by things like airline operating procedures and weather.
How much will the weather affect the viewing?
How low will we fly?
Will I see any wildlife?
Can I take photos and videos?
We also offer the opportunity to purchase a video DVD of your flight - we take with us a professional videographer who has numerous cameras in different areas of the aircraft to capture every moment.