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General Terms and Conditions

Terms & Conditions

Charter Manager Captain's Choice Pty. Ltd. (ACN 063 895 876, ABN 82 063 895 876) trading as Antarctica Flights and Captain’s Choice, Level 4, 1230 Nepean Highway, Cheltenham, Victoria 3192, Australia.

Charter Airline Qantas Airways Limited has been contracted as the operating Airline. However, Qantas is not involved in the organisation of the flights.

Reservations may be made with Antarctica Flights and Licensed Travel Agents.

Antarctica Flights Level 4, 1230 Nepean Highway, Cheltenham, Victoria 3192, Australia. Freecall: 1800 633 449. Int. Phone: +61 3 8526 2301. Int. Fax: +61 3 8526 2351.Travel Agents Licence Number: 31891.

Your Flight Contract is with Captain's Choice Pty. Ltd. We have made every effort to ensure that photographs, pricing and all other services will be as represented in this brochure. Please note that we cannot be responsible for the act or omissions of suppliers or services, or for any representation made by suppliers or third parties. The services  are subject to the conditions imposed by the suppliers and their liability may be limited by their tariffs, conditions of carriage, international conventions and agreements, or customs of their businesses. Therefore, Captain's Choice Pty. Ltd. cannot assume responsibility for any claims, losses, damage, costs, or expenses of any nature arising out of injury, accident, or death, loss of or damage to or delay in connection with baggage or other  property, delay, inconvenience, upset, disappointment, stress, frustration or loss of employment or loss of holiday time resulting from:
1.  The act or fault or omission of any party other than Captain's Choice Pty. Ltd. or its employees.
2.  The passenger’s failure to obtain related documentation.
The passenger will not be entitled to any refund if the passenger fails to follow the instruction of Captain's Choice Pty. Ltd. or its representatives. We reserve the right to alter or cancel any services you have purchased and inclusions may vary depending on weather, or other uncertainties, and are subject to change. The photographs appearing in this brochure are representational only and are not a guarantee that everything will be exactly as depicted at the location upon arrival. Whilst every endeavour will be made to adhere to the proposed route, weather conditions may determine the actual route, according to the absolute discretion of the Captain of the aircraft. No guarantee can be given of clear viewing conditions and no refund or part refund will be made if the views are fully or partially obscured. Alternative routes will be selected to give the best viewing if the planned route has unfavourable weather conditions.

Governing Rule The charter proposal set out herein and the participants’ acceptance by completion of the registration form creates an agreement between the Charter Manager and the participants subject to the law of the State of Victoria. The registration forms part of this documentation.

Special Note A Qantas 747-400 aircraft will operate all flights, however,  other Qantas aircraft may be substituted without notice. Frequent flyer points do not apply. The Antarctica Flight fare is non-refundable if cancelled by the passenger within four weeks of departure but you may transfer your ticket to another person of your choice provided sufficient time is given to Antarctica Flights to re issue the tickets (amendment fees will apply).

Cancellation Fees If you book online and cancel, the following fees will apply;
1.  Between confirmation and eight weeks prior to departure – full refund less $300 cancellation fee.
2.  Between eight weeks and four weeks prior to departure – full refund less 50% cancellation fee.
3.  Between four weeks and departure date – no refund.
Travel insurance is strongly recommended. Please contact our team if you are interested.

Travel documents and trip information will be forwarded to you approximately 10 days prior to travel providing full payment has been received.

Photo identification is required upon check-in e.g. Valid drivers licence, passport or equivalent.

Amendment/Transfer – $100 service fee per change will apply to changes of class and/or changes of name.

Photos/Videos Photographs or videos of the flight may be used for promotional purposes. Agreeing to these terms online and acceptance of the documents indicates your acceptance and release for this material to be used for promotional and/or resale purposes.

Airline Levy Airline fuel and/or security levies may apply.

Please Note Depending on prevailing weather conditions the points of interest viewed may vary. Alternative flight paths may enable viewing of many spectacular points of interest but clear views cannot be guaranteed.